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Frequently Asked Questions
Got Questions? We’ve Got Answers
Is it legal to purchase vape products from your website?
Yes, we only sell vape products to customers who meet the legal age requirement (18+/21+, depending on local laws). Age verification may be required before completing a purchase.
Are vape products safe to use?
Vaping may be considered an alternative to traditional smoking, but it is not completely risk-free. We encourage customers to use our products responsibly and review all product information before use.
How long does delivery take?
Orders are usually delivered within 2–5 business days, depending on your location and courier service availability.
Do you offer nicotine-free options?
Yes, we offer a variety of products with different nicotine strengths, including nicotine-free options. Please check the product details for exact specifications.
What is your return or exchange policy?
If you receive a damaged or defective product, please contact us within 24–48 hours of delivery. Our support team will assist you according to our return and exchange policy.
Which vape is best for beginners?
For beginners, we recommend disposable vapes or pod systems, as they are easy to use, low maintenance, and beginner-friendly.